All return, refund or exchange requests are to be emailed directly to firstname.lastname@example.org.
Since The Little Shop, by Baby to Toddler Show is only a facilitator in introducing the Purchaser to the Supplier and providing a system to make safe payment, The Little Shop, by Baby to Toddler Show does not hold any liability to the Purchaser directly and will not personally refund them any payments made in the use of Services.
Notwithstanding the above clause, if a Purchaser is unsatisfied with the services provided by the Supplier or believes that they may be entitled to a refund, then The Little Shop, by Baby to Toddler Show requires the Purchaser to:
contact us directly at email@example.com to request a refund, return or exchange; and we will forward your request to the supplier.
if contact has not been made to the Purchaser by the Supplier after fourteen (14) days, contact The Little Shop, by Baby to Toddler Show on firstname.lastname@example.org outlining why you believe you are entitled to a refund so we are able to determine if the Supplier should be removed from the Services.
If the Supplier agrees to a refund it is acknowledged that the Supplier will instruct The Little Shop, by Baby to Toddler Show to refund all or part of the payments made to the Buyer directly, less any fees and charges incurred by The Little Shop, by Baby to Toddler Show in processing the refund.
Both the Buyer and Supplier agree that they will comply with the Refund Policy contained in the specific product listing on the website and that the terms in the policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.